Introduction

Seasonal Outdoor Services Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are?

Seasonal Outdoor Services Ltd
Northern Ireland, United Kingdom
Email: info@sos-ni.co.uk

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We may collect and process the following types of personal data:

• Name and contact details, including email address and telephone number

• Company name and job title (where applicable)

• Information submitted via contact forms or enquiries

• Communication records, including emails and messages

• Technical data such as IP address, browser type and device information

• Website usage data through cookies and analytics tools

We do not collect special category personal data unless explicitly required and provided by you.

How We Collect Your Data?

We collect data through:

• Contact forms on our website

• Email or telephone communications

• Cookies and similar tracking technologies

• Direct interactions when you request information or services

How We Use Your Information?

We use your personal data for the following purposes:

• To respond to enquiries and provide requested information

• To deliver our services and manage client relationships

• To improve our website, services and user experience

• To comply with legal and regulatory obligations

• To maintain internal records and reporting

We only process your data where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission

• Contract – where processing is necessary to provide our services

• Legal obligation – where required by law

• Legitimate interests – to operate and improve our business, provided your rights are not overridden

Cookies

Our website uses cookies to improve functionality and analyse traffic. Cookies help us understand how visitors use our site so we can improve performance and content.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

For more information, please refer to our Cookie Policy.

Sharing Your Data

We do not sell or rent your personal data to third parties.

We may share data with trusted service providers who support our business operations, such as website hosting or analytics providers, where necessary and under strict data protection agreements.

All third parties are required to respect the security of your data and process it in accordance with the law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to safeguard your data, no online transmission is completely secure.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.

When data is no longer required, it is securely deleted or anonymised.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies when leaving our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be posted on this page.

We recommend reviewing this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Seasonal Outdoor Services Ltd
Email: info@sos-ni.co.uk